WES 환불관련 질문있어요

Q: WES 신청한 거 환불할 때 수수료가 따로 들어가나요?
서류는 아직 안보낸 상태인데...답변 부탁드려요~~

 

A: 서류를 아직 보내지 않은 상태라면, 아래(A)에 따라서 신청하시면 됩니다.

 

(A) I would like a refund.

For a pending evaluation: To cancel your file, you must submit your request in writing through the help page. http://www.wes.org/support/ For a completed evaluation: No refunds are offered. Completed evaluations are not subject to cancellation.

 

(B) I want to cancel my evaluation.

For evaluations in process: To cancel your file, you must submit your request to Customer Service in writing through the help page. http://www.wes.org/support/ A processing fee applies upon cancellation.  Completed evaluations are not subject to cancellation.